Journal · #ai-agents

AI Agent vs Chatbot: What Changes in Your Email Stack

The AI agent vs chatbot debate gets reduced to marketing. For an email stack, the real line is whether the system can write back to your ESP, or only suggest what to send.

AI Agent Examples: From Reflex Agents to Multi-Agent

AI agent examples spanning email lifecycle triggers, fraud detection, and customer support: what teams have deployed at scale, what broke, and which patterns survived contact with real systems.